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Implementing Desktop Application Environments

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This Windows Server video training course with Greg Shields covers the latest version of Microsoft’s popular server, including designing an Application Distribution Strategy and updating applications in desktop images....
This Windows Server video training course with Greg Shields covers the latest version of Microsoft’s popular server, including designing an Application Distribution Strategy and updating applications in desktop images.

Related area of expertise:
  • Microsoft Server 2012

Recommended skills:
  • Familiarity with previous versions of Windows Server Windows 2012 Server certification (MCSA) or equivalent skills

Recommended equipment:
  • Windows Server 2012

Related certifications:
  • MCSE: Desktop Infrastructure

Related job functions:
  • IT professionals
  • Desktop and device support
  • Data manager
  • Applications manager

Group Policy Software Installation, Configuration Manager, App-V, RDS RemoteApps, and Microsoft VDI: The expert desktop administrator is the glue that keeps business running on time and under budget.

That’s you, soon-to-be MCSE, and you’re one exam away from certifying your infinite wisdom. Microsoft’s 70-416 exam is the fifth and final stop in your long quest to become an MCSE: Desktop Administrator. Are you ready to become IT’s most valuable person?

If you are, join trainer Greg Shields and step through this exploration of Implementing Desktop Application Environments. Join him in this short, sweet, and laser-targeted course that’ll supercharge your certification preparation without the nasty brain dump. Your MCSE: Desktop Administrator awaits.

 show less
1. Introduction to the MCSE: Desktop Administrator and the 70-416 Exam (27 min)
2. Designing an Application Distribution Strategy (30 min)
3. Planning and Implementing Application Compatibility (32 min)
4. Deploying Applications to the Desktop Part 1 - Group Policy (30 min)
5. Deploying Applications to the Desktop Part 2 - ConfigMgr 2012 (31 min)
6. Planning and Implementing Application Updates (21 min)
7. Planning and Implementing Application Upgrades (19 min)
8. Implementing Applications Security (31 min)
9. Preparing Virtual Applications (42 min)
10. Installing and Configuring Application Virtualization Environments (22 min)
11. Managing Application Virtualization Environments (19 min)
12. Designing and Implementing a Resilient Virtual Application Delivery Infrastructure (15 min)
13. Working with App Virtualization in ConfigMgr 2012 (17 min)
14. Planning and Implementing Presentation Virtualization Servers (30 min)
15. Creating and Configuring Remote Applications (25 min)
16. Deploying and Managing Remote Applications (19 min)
17. Designing and Implementing a Resilient Remote Desktop Infrastructure (25 min)
18. Monitoring Applications (20 min)
19. Designing and Implementing Business Continuity for Virtual Desktops (27 min)
20. Updating Applications in Desktop Images (21 min)

Introduction to the MCSE: Desktop Administrator and the 70-416 Exam


Ignore everything you read. Ignore everything you hear. Ignore everything you've ever heard about IT's pecking order, the meritocracy of individuals that work here in technology. You, my friend, you are IT's most valuable person. They say that the servers and working with servers are the ultimate endpoint for an IT technologist.


But without you, there are no desktops. At least, none that work very well. Without you, servers have no applications to serve. The users can't be users. And without you, there's no IT infrastructure for those servers to serve. Hello, Mr. or Mrs. Proto MCSE.


You're one test away from certifying your experience as a desktop administrator, an expert desktop administrator. And so, hi, my name is Greg Shields, and welcome to CBT Nuggets 70-416 series on Implementing Desktop Application Environments. I'm looking forward to, over the next 20 Nuggets, give you the opportunity to really dig deep and understand exactly what you need to know for that fifth and final MCSE exam.


You've come all this way. You've done all the studying, all the preparation, and you've really gotten deep into understanding what you need to know to become that expert desktop administrator. You're only one test away. And in the process of learning what you need to know for that all-important 70-416 exam, I hope to also share with you some of the experience I've developed over the years.


I've been doing desktop since-- gosh, I think as long as there have been desktops. And consequently, I've had an opportunity to see how these technologies have evolved over the years from walking around with DVDs, to automated installations, to app virtualization, and even remote desktop services.


We've got a lot of great new technologies for managing those desktops at our fingertips and I think you're going to be excited with what you have to learn. So let's spend a minute here talking about what we're going to learn here in these next few Nuggets together.


This is-- oh, gosh, I don't know, something like number 20 or more for the number of series that I've done for CBT Nuggets. And it's always a joy to get an opportunity to sit down with you, kind of sit over your shoulder, and help you understand these technologies.


And very specifically, what you need to know for these exams as well. This series is intended to be a bit of a test prep if you will, for passing the exam. But it's more than that. Even if you're not intended to get that MCSE and certify your expertise, you'll understand, upon taking all of these or watching all of these videos, what you need to know to be successful as a desktop administrator today.


You'll understand how application installations can be automated, how APP-V can be wielded to virtualize those applications, to sequence them, and to deliver them through some really radically automated ways. And you'll also learn how you can use tools like RDS, Remote Desktop Services, and monitoring to make sure that you deliver those applications out to the different people in your environment with the best possible approach for each application and for each use case.


So why are we here? As I said, we are here to develop those skills for preparing for installing and configuring and performing the ongoing maintenance of that Microsoft desktop application environment. We're here to prepare for that 70-416 exam. And hopefully, as I mentioned-- well, I've been doing this a long time.


And I've learned a few things. I've learned where things can go right and I've definitely learned where things can go wrong. And I'll give you a few of my own personal experiences and a few of the best practices that you can use after you get done with the test.


The test, in many ways, that's just a short-term goal. The long-term goal is being a successful and valuable member of your business and your IT department. Here in this Nugget, we'll take a look at just some of the Microsoft certification here with the MCSE.


Since this is really intended to be your fifth and final MCSE exam, I think you probably understand what that certification path looks like. We'll do a quick spin through the intended audience for the 70-416. If this is not your fifth and final exam, if you're maybe doing these in a bit of a different order, the information that I intend to help you with really is designed around the other series.


You having completed the other series, taken the other tests, and understanding some of the core competencies that you need in order to get this far in this whole thread of exams that are required. So I'll assume that you've taken those previously or that you at least have the skills and experience to understand where we are at kind of in this greater story line.


I'll talk to you about a few exam notes. Again, if this is your fifth exam, you've probably taken enough of them to know what the notes are and know what to expect whenever you sit down in front of that testing computer. I've got a whole series of 20 Nuggets here that are going to take us through the variety of Microsoft technologies for delivering applications.


Again, local installation, automated installation, APP-V virtualization, and RDS being kind of the core four here. We will take a look at all those technologies in order. And then I'm also going to spend a moment here, kind of showing you some of the objectives for this exam 70-416.


I will tell you that in the some 30 or 35 plus different exams, IT exams I've taken over the years, the objectives for this exam are some of the strangest, oddest objectives that I think I've seen for an exam. There are some places in there where it feels like the objectives are a bit disassociated from the actual things that you need to know.


And where, in some cases, the objectives actually talk to technologies that really don't even exist anymore. And so hopefully throughout this, I'll also help you in understanding where the objectives may have missed the mark. And where-- although I know nothing about the questions, where Microsoft may be aiming your study so that you understand what you need to know.


If you look at these objectives on your own, you can get easily confused. Because again, they're sort of poorly worded, especially in comparison with some of the excellent objectives that I've seen in previous Microsoft exams. And then lastly, we'll take a quick look at the CBT Nuggets network here, the network that I'll be using for showing you some of the demonstrations in this series.


You are encouraged to create your own network. In fact, using tools like VMware Workstation or even Hyper-V allow you to kind of follow along and experience things, to do it as I'm doing it, to experience it as I'm experiencing it. And it also helps to really solidify and crystallize this information into your brain as it comes time to take the exam.


And also, later on as it comes time to implement this stuff into production. So let's spend a minute here and start out by just taking a look at Microsoft's certification path here for the MCSE. You probably already know that the MCSE these days is not so much an engineer, but more the certified expert.


And the MCSE certified expert has eliminated-- at least in this version of the MCSE, has eliminated the elective exams in place of creating a variety of MCSE, what I like to call flavors. So whereas back in the old days you got an MCSE, and your MCSE could be a couple of core exams and a couple of electives, these days you get an MCSE with a particular designation behind it.


There is an MCSE Server, one for desktop. There's even one for private cloud. There's one for SQL Server, messaging, communication, which is essentially Link and SharePoint. And one expects there'll be more to come as the years go by. These are designed to help your hiring managers and the people that you work for know more about the knowledge that you've collected and the techniques and the tactic that you've used.


Now, with an MCSE Server, you can say, by golly, I am skilled in the server half of managing a Microsoft environment. Here with the MCSE Desktop, you can say the same thing, but it has to do with deploying out desktops and applications. So this is kind of a great new approach that Microsoft has used.


Now, to get the MCSE, you've got to have an MCSA, and that requires taking the 70-410, 411, and 412 examinations. These are fairly focused on Windows itself. The MCSE takes what you need to know in Windows and adds more to it, but also adds i additional technologies that go above and beyond the scope of Windows alone.


To get the MCSE, and really any of these, you're going to need to understand Windows. But you're also going to need to understand things like System Center and the MDOP. Back in the 70-415 exam, there were things like the MDT that were necessary in order to understand how you can deploy out desktops.


Here, at 70-416, you'll need to know things like Group Policy. You'll need to know deployment with Configuration Manager. You'll need to know APP-V. You'll even need to know some of the other technologies, like RDS and even some monitoring tools. So you will be taking what you know in the basic core Windows world that you experienced in the MCSA, and adding to it here in that MCSE.


This is not your father's Microsoft Certified Systems Engineer exam anymore. There's quite a bit more that's required for you to be successful here in passing all of these MCSE exams. A couple of exam notes here, that again, you probably-- the intended audience for this 70-416, before we get to the notes.


As it says here, this certification is intended for the IT pro who wants to validate their skills for designing, deploying, managing a desktop infrastructure. I started this Nugget out by talking about how you, the desktop admin, are really IT's most valuable person.


Without you, the desktops don't work, or at least they don't work very well. And so that desktop infrastructure is not only the OS itself, but also things like the application environment, app virtualization, security of the desktop, and things like business continuity and remote desktop services which is that alternate remote way that you could deploy out those applications.


As a desktop professional, you're going to be working a lot with applications, and working a lot with automating the delivery of those applications through the variety of different technologies that exist. Group Policy, Config Manager, APP-V, RDS, these are the technologies that Microsoft wants you to focus on for application delivery today.


They anticipate that the candidates here should have experience with previous Windows Server Operating systems, as well as having their Windows 2012 Server certification or equivalent. If you're familiar with Server 2012, that is a good start here because we're going to focus all of our attention on Server 2012 as well as Windows 8.


Now, the Windows 8 content that I'm going to refer to here is relatively easy to shift over to Windows 7. If you understand what we're doing in 8, Windows 7 and 8 are very similar underneath the covers. So everything you learn here on 8 is something you could fairly easily transfer over to Windows 7.


If you're still running Windows XP, well, there's going to be some subtle differences that will be important as you take what you learn here and move it all the way back to that Windows XP operating system. As I mentioned, this exam is part two of a series of two exams and so the intention here is that this content is supposed to expand upon what you learned in the 70-415 exam.


So you're here to validate your skills and knowledge for designing, implementing, maintaining that desktop infrastructure in both an enterprise environment, which whether you are or not an enterprise, the test content here has to focus on the enterprise-size environments.


And also, one that is highly virtualized. We'll spend just a minute at the tail end of this series talking about VDI and how you can use the Remote Desktop Virtualization Host as a source for hosting Windows 7 or Windows 8 Operating systems for hosting applications.


And so the anticipation here is that you at least understand how Hyper-V works. I won't get into much detail on the specifics of managing Hyper-V, because I think at this point you've already been tested on Hyper-V's basic core competencies and you should understand how it works.


We'll spend a little bit of time on RDVH there at the very end. The exam will validate planning, configuration, and implementation of desktop services. Not so much on desktop imaging and deployment in this exam. This is more on application, desktop virtualization, RDP access and infrastructure.


So we dealt with things like Windows Deployment Services and the Microsoft Deployment Toolkit, all of those OS deployment imaging topics in 70-415. This is going to focus very heavily on the applications that go on top of that desktop rather than the desktop itself.


And then finally, this exam, along with 70-415, will collectively validate what you need to know for again, getting that environment out and managing it once it's in steady state. So if you are this person, or if you believe you'll be this person after we get through to the conclusion of this series, which I hope you will be, I think you'll be very well prepared for success in that 70-416 exam.


A couple of exam notes, which you, again, probably already know because my anticipation is that you've taken a few these exams already. There is no penalty for guessing on Microsoft exams. If you choose an incorrect answer, you just don't earn a point for that item.


There is no removal of points or deduction of points. If there are questions that require multiple correct answers, you must choose all of the correct answers in order to earn a point for that item. Microsoft has this insidious desire to include these multiple multiple-choice questions in there, and they can be really challenging.


Choose a certain number from among the following or just choose from the following, meaning that it could be any number and you need to choose the correct number among a list of possible answers. These are some of the hardest questions I think in all of test taking, so be very aware that you're going to need to really understand some of these technologies and the thinking that goes on in the Microsoft test creator as they go about creating these exams.


And hopefully I'll give you the information that you'll need. Some of the questions, if you find that they for example-- you get a question that just seems off the wall. Be aware that some of the questions on the exam may not be included in those questions that actually define your score.


So Microsoft will occasionally, if they have a question that they're not entirely sure of, include that question on the exam just to see how well it scores. And if it's something that the question is deemed to be fair, well, then it may later actually be incorporated as a point-scoring question.


But every so often you'll see a question in there that they're just testing out the question to see if it's one that they want to include for later. So don' t sweat it if you get one that-- gosh, you just don't understand why that question exists. Now, there are a variety of question formats that can exist on these exams.


I do not know what the exam questions are. And if I did, I wouldn't be able to tell you because we've all signed those NDA agreements when we take those exams. But the formats of the past that have been included are things like case studies, simulations, and virtual labs.


I am literally copying and pasting this from one of Microsoft's FAQ sites for the MCSE exam. So there's nothing here that's really my content. It's just the content that Microsoft has made available and exposed so you know what to expect. Question types can include multi-choice and those evil, evil multi-multi-choice questions.


Hot-area, active screen, drag-and-drop, and build, list, and reorder questions, those can also be a little challenging for you to grab the right objects and drag them in the right order in order to get the question correct. The last I checked the exams are still administered through Prometric at this website here, prometric.com/microsoft.


And I believe they're still $150. There may be some coupons out there that can make these exams just a little cheaper, take some cost off of the price of them. But they do you charge that money in order to recoup the cost of designing the exam. I've not had an opportunity to deal with exams directly, but I do know that the process to create these exams is a very labor-intensive activity.


And there's a lot of work that goes into making these exams fair, because there's a lot on the line for people like yourself that are attempting to take these exams, pass them, and then use that as the assurance that you know what you're doing. So Microsoft puts a lot of effort into them.


The next item we want to take a look at here is just the outline that I've put together for the different topics that we'll talk about here in this series. And like all the series I've put together for CBT Nuggets, or just about all of them, I've tried to maybe reorder the Nuggets here in a way that's a little bit different than what you would see on Microsoft's website so that I can tell you a bit of a story, while at the same time preparing you for what you need to know.


My goal here is to try to walk you through many of these topics in the order that it is likely you would incorporate them. So we will start with things like designing an application distribution strategy. Or really, the high-level discussion about how you go about delivering applications to your users.


What technologies exist? And then, in what use cases would you choose each technology? Even today in Windows 8, there are some incompatibility issues that we have to be careful about. So understanding what application incompatibility is and understanding how you can inventory and look for incompatible apps, and even to fix them, is something you need to be aware of.


We then talk about some of the sort of classic approaches in deploying applications, using GPOs and using Configuration Manager. GPOs have been around for a long time, everybody has them if you have Active Directory. And so they're there for deploying out software.


But they just don't come with a lot of great instrumentation. There's no reporting. There's no real verification that helps you know where things got deployed correctly and where it didn't. So in almost every case, taking that jump through GPOs over to Configuration Manager is a great first step for helping you implement a fully functional solution for delivering those applications.


We then take a quick side step into four of the sort of minor topics here that talk about the update process, the upgrade process, the securing process, and then the prepping process for virtual applications. The update and upgrade process here relates to essentially the deployment of patches.


So here is patches, or Microsoft's Word is updates. And then, upgrades. We're essentially taking a version 1 and turning it into a version 2 for an app. In the case of Office for example, Office 2010 to 2013. So Microsoft breaks these down into updates and upgrades, and then tests you against your ability to understand how an update can be delivered as opposed to how an upgrade can be delivered.


There's a very quick topic here that is very miscellaneous in format on application security. And that topic has much to do with essentially the Group Policy approaches or Group Policy technologies that you can implement for securing applications once they've been brought down.


Well, once we get through those couple of topics, then we've got one here on preparing virtual applications, which is the beginning of our discussion on this beautiful topic called APP-V, or this beautiful technology called APP-V. We've got to start however, by actually getting the application in a way that it can be delivered through APP-V. So here in module 9, I'll show you how the APP-V sequencer works, so you can get a look at, wow, here's the process I would go through to turn a regular, traditionally-installed app into one that can be delivered with the APP-V infrastructure, the APP-V client and server.


We then spend a little bit of time talking about APP-V here through 10, 11, 12. And then the bonus topic here, which is topic 13. This topic 13 here I call bonus because I've included this in as not so much an exam-related Nugget, but instead one that relates to just how you might end up incorporating APP-V into your infrastructure.


This is more of an OJT, or On-the-Job Training Nugget, more so than an exam Nugget. Many of you will maybe not incorporate the APP-V infrastructure all by itself. Maybe, instead of incorporating APP-V, you have a copy of Config Manager already in your environment.


And Config Manager includes the APP-V components in it. Because Config Manager includes the APP-V components and because it has so much broader of a scope, arguably using Configuration Manager in comparison with APP-V might be a smarter solution for you because it allows you all the nice reporting and inventorying solutions, and all the other stuff that you get out of Configuration Manager.


That's why I've put this little bonus Nugget in here, because I want you to get an opportunity to see how APP-V works when it's been baked into Configuration Manager 2012. Again, not so much directly for the exam, but very important for your ongoing understanding about how APP-V and Config Manager work together.


From here, we actually move into a couple of Nuggets then that are almost redundant from 70-415. So back in 70-415, we spent some time with remote desktop services. And we built some servers. We connected them together. We deployed some applications.


And for some reason, Microsoft has included the RDS topic, or the RDS content here in 70-416 as well. I will do my best to focus the content and focus what I'm helping you with on the things that are important for this exam. But a lot of the stuff you're going to see here in 14, 15, and 16-- in fact, even 17 I should say, all have to do with topics that you've really kind of seen already in 70-415.


We'll talk about how to plan and implement the RDVH role. So your Remote Desktop Services Host role. And as well as the web access and configuration broker role. Then we'll work with those remote apps, creating and configuring them, deploying them, and managing them.


And also, integrating them in with the remote app and desktop connection facility that's built into Windows 7 and Windows 8. Lastly, here at number 17 is probably most of the new content as it relates to RDS. And this is how to take your single server RDS infrastructure and turn it into a multi-server or resilient RDS infrastructure, one that can survive the loss of any of its components.


From there, we've got a couple of additional, kind of miscellaneous topics once again. How do you go about monitoring your apps? How do you design business continuity, or essentially high-availability, for virtual desktops being that RDVH role? And then lastly, how do you update applications and desktop images?


And that's going to be one that looks at the applications in the images that we maybe created back in 70-415. And using both the offline and online modes that exist, the variety of them that exists, how do you actually go about updating them using some of the easiest and most seamless solutions possible?


So this is our series outlined here. Now, one thing I will tell, if you take a look at these topics here, these topics are designed to link very closely with Microsoft's objective domains for the 70-416. So if you pop on over to Microsoft's website and you take a look at 70-416, you might notice that each of these individual sections here relate very closely to the objectives and the objective domains that you'll find.


In fact, what I've done-- as we get a little further along on the series, you'll see that what I've done is actually taken some of the objectives and just made them available here as part of the intro slide for each of these nuggets, so that we can focus our attentions on specifically what you need to know.


I want you to definitely be successful with that exam. And so focusing the things that we're learning on the objectives very directly will help keep that crystallized in your mind so you understand what you need to prepare for. There are, obviously, some objectives here that I'll scroll down because you can get a sense of how the objectives map to the Nuggets you're about to see.


One of the things that Microsoft does with their exams, that I don't know-- I feel like it's kind of cheating, or maybe it's just unfair on their part, is that they-- like many of the other exam providers, like many of the other IT technology companies, they put in a percentage waiting for the different topics that exist.


However, unlike many of the other companies that are out there, their percentage is almost always equal about each other. You'll notice that with five major categories here, each of these categories is, for some reason, right at about 20%. Honestly, this is designed to kind of help you focus your study.


But at the same time, these major categories here are kind of meaningless when each category has an equal weighting. I don't know, I have nothing to do with the exam design process. But gosh, I wish this were just a touch more fair. Now, again, these objectives are very similar to what we saw back in that last slide over there.


And each of the modules that we'll take a look at, with the exception of that single bonus module, are going to be essentially a reordered version of what you're seeing here with the exam objectives. I want to make sure that you understand how these objectives tie to the content that we're taking a look at.


Now, the last little bit here I believe is just this little CBT Nuggets network, this little series of servers and clients that we'll be working with over the next 19 Nuggets to demonstrate some of the technology, to take a look at how it works, to see it in action.


You are encouraged, obviously to pay attention. But you're also encouraged to maybe build your own environment. Put together a domain controller, for example, and a client. And then, maybe a Config Manager server, an APP-V server, a server that we'll install the Microsoft Assessment and Planning Toolkit and the Application Compatibility Toolkit onto.


This one I refer to as just compat. And then, we've got a couple of RDSH servers, Remote Desktop Services Host. And a couple of different virtualization host servers here that we'll use way, way, way out towards the end. And exposing all the things that we need to know for this exam.


You might consider building this and following along. You can use Hyper-V. I tend to use VMware Workstation because I find it to be just easier to work with here since I've got to do the recording. But whatever solution helps you in putting this environment together so you can kind of follow along as I work here with the demos-- oh, almost forgot the sequencer, too.


That sequencer server or sequencer desktop is also a Windows 8 desktop because the Windows 8 sequencer should be equal to the Windows 8 client that we later end of deploying our applications out to. So here's the CBT Nuggets network that we'll be working with over the course of this series.


Once again, it's always a joy to have an opportunity to spend some time with you, kind of get to know each other. Look through this technology, really kind of understand what's in the mind of Microsoft, not only in what they're trying to deliver and what they're trying to-- the things that they're trying to provide for you to help you manage your desktop infrastructure.


But also in this exam and the objectives for this exam, so that you can be successful and you can prove your experience and the knowledge that you've developed over time. Once again, my name is Greg Shields. This is the 70-416: Implementing Desktop Application Environments series with CBT Nuggets.


I'm looking forward to spending some time with you. And so until that next Nugget, I hope this has been informative for you, and I'd like to thank you for viewing.

Designing an Application Distribution Strategy

Planning and Implementing Application Compatibility

Deploying Applications to the Desktop Part 1 - Group Policy

Deploying Applications to the Desktop Part 2 - ConfigMgr 2012

Planning and Implementing Application Updates

Planning and Implementing Application Upgrades

Implementing Applications Security

Preparing Virtual Applications

Installing and Configuring Application Virtualization Environments

Managing Application Virtualization Environments

Designing and Implementing a Resilient Virtual Application Delivery Infrastructure

Working with App Virtualization in ConfigMgr 2012

Planning and Implementing Presentation Virtualization Servers

Creating and Configuring Remote Applications

Deploying and Managing Remote Applications

Designing and Implementing a Resilient Remote Desktop Infrastructure

Monitoring Applications

Designing and Implementing Business Continuity for Virtual Desktops

Updating Applications in Desktop Images

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