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Upgrading Your Skills to MCSA Windows 8

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This Microsoft Windows 8 training course with Tim Warner covers the skills to upgrade from Windows 7 MCITP to a Windows 8 MCSA....
This Microsoft Windows 8 training course with Tim Warner covers the skills to upgrade from Windows 7 MCITP to a Windows 8 MCSA.

Related area of expertise:
  • Desktop Support

Recommended skills:
  • Experience in supporting Windows 7
  • Basic understanding of Active Directory, Group Policy, TCP/IP networking
  • Experience with cloud technologies (public, private, hybrid)
  • Recognition of support issues concerning mobile devices (laptops, tablet computers, smartphones)
Recommended equipment:
  • A virtualized lab environment would be ideal: 1 domain controller, 1 member server, 1 Windows 8 client computer, 1 Windows 7 client computer
  • Sign up for free evaluations of Office 365 and Windows Intune
  • Optional: Windows RT tablet device and a Windows Phone 8 (will help greatly)
Related certifications:
  • MCSA Windows 8
  • MCSE Windows Server 2012
Related job functions:
  • Desktop Support Technician


Microsoft exam 70-689, Upgrading Your Skills to MCSA Windows 8, is a shortcut method for Windows 7 MCITPs to attain the Microsoft Certified Solutions Associate (MCSA) credential in Windows 8 Support. Candidates can also leverage success on exam 70-689 as a stepping stone to one of the Microsoft Certified Solutions Engineer (MCSE) titles in Windows Server 2012. Overall, the skill set here is that of the Windows 8 Desktop Support Technician, or DST.
 show less
1. Course Introduction (17 min)
2. Installing Windows 8 - Theory (22 min)
3. Installing Windows 8 - Practice (22 min)
4. Migrating User Data and Settings - Theory (22 min)
5. Migrating User Data and Settings - Practice (19 min)
6. Managing Windows Store Applications - Theory (22 min)
7. Managing Windows Store Applications - Practice (15 min)
8. Implementing Client Hyper-V - Theory (18 min)
9. Implementing Client Hyper-V - Practice (17 min)
10. Configuring Mobility Options - Theory (26 min)
11. Configuring Mobility Options - Practice (23 min)
12. Managing Data Storage - Theory (23 min)
13. Managing Data Storage - Practice (21 min)
14. Configuring System Recovery Options - Theory (26 min)
15. Configuring System Recovery Options - Practice (23 min)
16. Managing Clients with MDOP - Theory (24 min)
17. Managing Clients with MDOP - Practice (24 min)
18. Managing Desktop Applications - Theory (23 min)
19. Managing Desktop Applications - Practice (21 min)
20. Managing Clients with Windows Intune -Theory (20 min)
21. Managing Clients with Windows Intune -Practice (25 min)
22. Managing Microsoft Public Cloud Services -Theory (23 min)
23. Managing Microsoft Public Cloud Services - Practice (27 min)

Course Introduction

00:00:00

Welcome to the CBT Nuggets training course on Microsoft Exam 70-689, upgrading your skills to MCSA Windows 8. My name is Tim Warner. And I'm very happy to be your instructor. In this introductory Nugget, we're going to start by describing how the 70-689 exam fits into the larger Microsoft certification schema.

00:00:23

We'll then take a look at how I developed this course for maximum impact. Now, I understand that not all of you, my students, are strictly speaking interested in the certification. I myself remember long before I became a CBT Nuggets trainer, I was a CBT Nugget subscriber or student.

00:00:40

And often times, I would use Nugget movies, in particular my friend's, James Conrad, his training movies often times to help me learn skills that I immediately applied on the job. Therefore, I've broken these Nuggets into theory and practice components.

00:00:56

I will describe that more in just a little while. We'll complete this introductory Nugget with some tips, tricks, and metadata concerning the 70-689 exam. Forewarned is fore-armed, and all that stuff. Let's get started. Of course the 70-689 exam is a Microsoft certification exam that is intended primarily as an upgrade bridge for folks who currently hold certain credentials.

00:01:20

Now, what are those certain credentials? According to the Microsoft learning website, you can upgrade any of these three certifications to the MCSA, the Microsoft certified solutions associate, in Windows 8. If you are a Microsoft certified IT professional and enterprise desktop administration Windows 7, or by contrast you have the MCITP in enterprise desktop support, or specifically enterprise desktop support technician DST in Windows 7, or if you're an MCSA in Windows 7-- all of those titles allow you to upgrade to the solutions associate in Windows 8 with just one exam, the 689 test.

00:02:04

The MCSA is a foundational certificate. And in particular, the MCSA in Windows 8 qualifies you as a desktop support professional for that operating system. Now, in terms of all of these acronyms, if you're coming here from an upgrade perspective, you already know a lot of this.

00:02:22

For those of you just want to learn Windows 8 support skills, don't be scared off by the focus on upgrade. In this training series, you will come away with a very broad and deep understanding of Windows 8 and how to best support it in enterprise environments.

00:02:39

The terminology has changed. It used to be years ago-- and when I say years ago, I'm thinking Windows Server 2008 on back-- that the MCSA stood for Microsoft certified systems administrator. And it dealt with day-to-day administrative tasks. Well, Microsoft changed that several years ago to the MCTS, the Microsoft certified technology specialist.

00:03:03

As far as top tier credentials, it used to be, way back when, that MCSE stood for Microsoft certified systems engineer and represented the active directory systems architect, the decision maker, the planner, the designer. Whereas the MCSA is more or less the day-to-day implementer.

00:03:21

Well, when Microsoft made this shift in focus, they changed the MCSE to MCITP, Microsoft certified IT professional for IT pros. Unfortunately, these titles never took off in the marketplace. And actually, they're being gradually phased out and retired.

00:03:39

Instead, Microsoft finally understood that it needs to keep with MCSA and MCSE as titles, simply because they have such good market penetration. But we find that, again, the focus has shifted. Then instead of systems administrator, it's now Microsoft certified solutions associate.

00:03:56

And MCSA is still now the top-tier credential for IT pros. But it's Microsoft certified solutions expert. Now, what's the deal with that? Well, basically it's like this. Microsoft wants to offer these SA and SEs in as many different technologies as possible, SQL Server, SharePoint, Windows Server, and so forth.

00:04:17

And there's also heavy focus on cloud-based services. Microsoft has their public, hybrid, and private cloud variance of all of this software. So that's just a little bit of historical background. This particular training series is near and dear to me, personally, because I started my own career in IT taking a Microsoft official curriculum or mock course-- this is 1997-- in Windows 95.

00:04:44

How many of you date back that far? Probably quite a few of you. And at that time I was just getting formally educated in networking technologies and using Windows in a professional way as opposed to a consumer tech enthusiast way. And the Microsoft certified trainer who taught me that course-- this was in Buffalo, New York, like I said, 1997-- I thought that this guy was a guru.

00:05:08

He had this official Microsoft title as a Microsoft certified trainer. And I thought he knew everything in the world. Of course, being an MCT now for many, many years, I know that MCTs are never gurus. Some of us have more experience than others. Some have, most importantly, the ability to transmit data.

00:05:26

After all, that's what we are as trainers. We're knowledge transfer agents. But we trainers are as human as anybody else. But nonetheless, I remember this trainer said, in order to pass the Windows '95 support exam, you have to know a little bit about every single feature in Windows 95.

00:05:44

You don't necessarily have to go really deep. But you have to know a little bit about every single feature. And I've always remembered that. And for the most part, at least for these exams, these foundational exams, I think that's still the case. And I'll give you some more focused tips and tricks on the 689 exam momentarily.

00:06:03

Now, how did I develop this training course? One thing that's important to me as a CBT Nuggets trainer is that I cover all of the exam objectives. I've been an IT certification test taking candidate for many years. So I know exactly what's important to those who are studying for a certification exam.

00:06:21

And one of the key things is, does the training materials that I have elected to use cover all of the objectives? The answer, in this case, is yes, of course they do. Now, a little bit of a departure, if you've been with me for other CBT Nuggets training courses, I historically pack theory and practice into single movies.

00:06:39

And they tend to be really long, too long in my humble opinion. What we're doing now, the latest trend, is to give shorter Nuggets, which helps. Because I understand you're a busy person. You don't have an hour at a time necessarily to investigate these concepts.

00:06:55

So what we'll do is for each subject matter, I'll present a separate Nugget on theory and practice. The theory one will cover the, well, theory, the foundational concepts, the need to know information that you'll be tested on on your certification exam and the gotchas that you'll experience in working with Windows 8 in practice.

00:07:14

Speaking of practice, the part two, so to speak, of each two part group is the practical demo. So I'm basically separating the white board portion from the demo. This should help from a time perspective and also help, because some people, frankly, have been there and done that with the demos with the click-through but want to know more how and why.

00:07:34

And by contrast, other people may have done all the how and why, and you've read the TechNet websites, and you've purchased some books, and you've studied those. You just need the click-through procedures. So I think it's very wise that we're doing this.

00:07:47

Anyway, I also always offer my students a three-stage exam prep process that works just fine for me. I consider this, you could use different metaphors, a three-legged stool. Of course, a three-legged stool needs all three legs in order to be stable.

00:08:02

You could look at it as an equilateral triangle where each side supports the other. How ever you want to look at it, I submit to you that in order to be successful, not only on the 689 test but any IT certification exam, you need to have three elements in place.

00:08:18

One, the theory, which this nugget series gives you as well as guidance on the labs, things to do practice-wise. That's part two of my three-stage process, set up a practice lab network. If you have at least one fairly powerful, fairly new desktop or laptop computer, you can then use desktop virtualization software like VMware workstation, or Oracle VM virtual box if you're looking for a free solution, and download demo versions of Windows.

00:08:48

You don't have to pay the full license cost. You can download a demo version from Microsoft. You can even download pre-configured virtual hard drive or VHD files. Alternatively, you can sign up or pay for a TechNet subscription that gives you full version software for use in a demo practice environment.

00:09:06

The third leg of the stool is drilling with IT certification practice tests. I'm not talking about the illegal brain dumps. I'm talking about intentionally crafted educational products. These are exam simulations that give you a very good feel for what you'll see on the live test, but also serve to teach you at the same time.

00:09:27

I myself worked for Transcender for a number of years, back in their Windows 2000, and Windows Server 2003, and even into Windows Server 2008. I was there quite a few years. So I can vouch for Transcender. And actually we at CBT Nuggets offers Transcender exams to subscribers.

00:09:43

So please make sure to make use of that if you would. Now, that we'll finish this introductory Nugget with exam details for 689. As far as what to expect, the 689 test is a traditional Microsoft computer-based test where you have multiple choice questions and basic interactive items.

00:10:02

Multiple choice, we're talking about single answer multiple choice where you have maybe four choices and one is correct. By contrast, you may have choose two, choose three where you have multiple answer multiple choice. Those questions are always completely correct or completely incorrect.

00:10:18

So you need to get them dead on 100% correct for each one to get credit. Make sure you answer every question in your test. You're not penalized extra for blank answers. So make sure if you're running low on time, and you're not going to be able to analyze each question, just blindly guess.

00:10:35

It's better than nothing. As far as interactive items, we're not talking about virtual lab test items. We're talking about things like drag and drop, build list, and reorder, nothing too crazy there if you know the concepts. The focus is on Windows 8 support, of course.

00:10:52

We're talking about job roles like help desk technician, systems administrator who focuses on the customer support experience, and the like. Because Microsoft, with their certification program, wants to sell exam registrations and they want people to get certified and serve as unpaid product evangelists for them, there's going to be a focus on Windows 8 new features.

00:11:14

Let's look down in the lower right. This is a general roundup of content categories for the 689 test. We have focused on installation and upgrade. That's reasonable. Configuring hardware and applications, that's always a concern that we have when we're considering upgrading our users to a new version of Windows.

00:11:33

Are we going to lose support for any of our applications, in particular, home grown line of business applications? Is the hardware in these boxes beefy enough to support Windows 8 and not degrade the user's experience? We have a heavy focus on remote access and mobility.

00:11:49

Of course, with the Windows RT variant, we have Windows 8 running on a tablet and slate devices. But the focus here is more or less more mobility on laptop computers using the full x86 x64 Intel version of Windows 8, as opposed to the Windows RT arm version.

00:12:09

We're looking at backup and recovery options of the desktop experience, installation and application deployment strategies, maintaining resource access. There's a lot on security, stuff with BitLocker. In fact, I've listed some of this stuff over here at the left.

00:12:26

A lot of references to tool kits, MDT, ADK. By the end of this course, you'll have a whole bucket load of TLAs, three letter acronyms. And you need to be at least passingly familiar with those tool kits in order to recognize what's being talked about on the certification exam questions.

00:12:44

Managing clients and devices, and then using cloud services, there's actually quite a bit on InTune, Office 365, and other Microsoft cloud-based services. Of course, you're in good hands with me. We're going to cover all that stuff very deeply and thoroughly.

00:13:01

A tip, remember to stick with first party. It's important not to read too much into these exams with your real-life experience. In fact, I've seen systems administrators fail Microsoft tests, because instead of giving Microsoft the Microsoft answer, that is the answer to a problem you would find on a TechNet page or a marketing page at Microsoft, and instead thinking, well, this isn't how this works in my experience.

00:13:26

You need to put your personal experience up on the shelf, quite honestly, and think of the Microsoft party line. And that also extends to third party solutions. You're going to be tested only on Windows 8 and Microsoft technologies that are core to the Windows 8 experience.

00:13:43

So don't think about OS X, or Ubuntu, or any of that stuff. If we do have to invoke mentioning other products or operating systems, I'll tell you at that time. But that's really not the case here with 689. Finally, if you've never taken an exam, this bullet point isn't relevant, because we're talking about an upgrade.

00:14:01

You want to go to parametric.com/microsoft. That's where you can learn all of the details of the exam registration process, how much it costs. You can actually scheduled to take the exam at a parametric test center. And in particular, I want to draw your attention to the second shot offer.

00:14:18

Make sure you're taking advantage of that. In fact, let me show you the page right now. If we go out to parametric.com/microsoft, we see this landing page. And it's not drawn out too well, but you see a link to the second shot offer. Second shot is a no-brainer as far as I'm concerned.

00:14:36

Basically, you sign up for a second shot and pay for your voucher, your registration code, through Microsoft here. And if you don't pass on your first attempt, you can retake the exam for free, you see? Second shot also been expanded in recent years, such that you can buy what are called certification packs, where you can purchase vouchers for more than one test at once.

00:15:00

This is useful for those of you who know you need to take more than one test to accomplish a certification goal. I also want to draw your attention to microsoft.com/learning. You always want to go to this place first. You've heard the expression, straight out of the horse's mouth.

00:15:17

The best way to learn about these certification exams is to go to the Microsoft Learning site. Under Certification and Exams, you can search by technology. You can search by title. For instance, if we go to MCSA, you'll see we have a link for MCSA in Windows 8.

00:15:33

And then on the Windows 8 page, there's actually a little blurb here on upgrading to the MCSA in Windows 8. A lot of times I receive email from students asking me questions that can be answered immediately just by going to the vendors page. And believe me, I don't mean to dissuade any of you from emailing me.

00:15:51

If you have any questions, comments, concerns, never hesitate to send me email. I enjoy corresponding with you a great deal. But please, make sure to go to the vendors page and read up there first. It'll save you some time, I promise. Thus, we reach the end of the road for this introductory Nugget.

00:16:07

What did we learn? Well, we now understand how the 689 exam fits into the Microsoft certification schema. I gave you a little bit of history on the credentials themselves. I'm personally really happy that Microsoft has reinstated the SA and SE. Because let's face it, human resources managers have those titles stuck in their craw, so to speak.

00:16:30

They never got onboard with MCTS or MCITP. And even though a hiring manager doesn't necessarily care what those credentials mean, they know that in order to grant you an interview, let's say, you need to have one. So that's ultimately what we're going after, right?

00:16:45

We're using our certification to meet an entrance requirement somehow for you in your career. We also covered in this Nugget how this course works. So you now understand, when you look at the table of contents, what's this theory and practice business.

00:16:58

You understand how that division functions. And I also gave me some helpful tips and tricks on the 689 test specifically. Well, that's enough for the introductory material, friends. It's time for us to put our thinking caps on and begin to dive into Windows 8.

00:17:14

Are you excited? I am. Let's get this done. And with that, I will say, I hope that this was informative for you. And I'd like to thank you for viewing.

Installing Windows 8 - Theory

Installing Windows 8 - Practice

Migrating User Data and Settings - Theory

Migrating User Data and Settings - Practice

Managing Windows Store Applications - Theory

Managing Windows Store Applications - Practice

Implementing Client Hyper-V - Theory

Implementing Client Hyper-V - Practice

Configuring Mobility Options - Theory

Configuring Mobility Options - Practice

Managing Data Storage - Theory

Managing Data Storage - Practice

Configuring System Recovery Options - Theory

Configuring System Recovery Options - Practice

Managing Clients with MDOP - Theory

Managing Clients with MDOP - Practice

Managing Desktop Applications - Theory

Managing Desktop Applications - Practice

Managing Clients with Windows Intune -Theory

Managing Clients with Windows Intune -Practice

Managing Microsoft Public Cloud Services -Theory

Managing Microsoft Public Cloud Services - Practice

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