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Supporting Windows 8.1

This course will be retired in 474 days. If you have questions, please contact us.

This Microsoft Windows 8.1 course with Anthony Sequeira builds upon the Configuring Windows 8.1 70-687 course, and dives much deeper into critical areas of support for this new desktop OS....
This Microsoft Windows 8.1 course with Anthony Sequeira builds upon the Configuring Windows 8.1 70-687 course, and dives much deeper into critical areas of support for this new desktop OS.

Related area of expertise:
  • Desktop Support

Recommended skills:
  • Familiarity with Windows operating system environment
  • Familiarity with Command Prompt tools and utilities
  • Familiarity with Internet programs and protocols

Recommended equipment:
  • Windows Server 2012 R2 Evaluation
  • Windows 8.1 Enterprise Evaluation

Related certifications:
  • MCSA: Windows 8 Solutions Associate

Related job functions:
  • Systems admin
  • Network admin
  • Network operations analyst
  • Network technician

Windows 8.1 brings amazing new features to the user desktop experience. It also brings new challenges to the network administrator or technician. While the focus in this course is on real-world success with Windows 8.1, this course also ensures students are ready for the challenging 70-688 exam from Microsoft. For those interested in the exam, you will note that the first Nugget and the last Nugget of the course detail the exam specifically.

Built to follow the exam blueprint from Microsoft, this course covers that material and goes much farther, providing power tips, pop quizzes, and tales from the trenches for even more excitement.
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1. Course Introduction (6 min)
2. Support Operating System Installation (42 min)
3. Support Desktop Apps (41 min)
4. Support Windows Store and Cloud Apps (15 min)
5. Support Network Connectivity (34 min)
6. Support Remote Access (20 min)
7. Support Authentication and Authorization (21 min)
8. Support Data Storage (19 min)
9. Support Data Security (35 min)
10. Support OS and Hardware (27 min)
11. Support Mobile Devices (23 min)
12. Support Client Compliance (23 min)
13. Manage Clients by Using Windows Intune (14 min)
14. Your 70-688 Exam (10 min)

Course Introduction


Hey, thank you so much for joining me. My name is Anthony Sequeira with CBT Nuggets and this is Supporting Windows 8.1. In this Nugget, I'll give you a real brief introduction to the course. Let's jump in. If you head over to the Microsoft website and you go to the Products drop down, notice there's a Training and certification area.


In the Training and certification area, if you go to Find certifications, you'll notice that Mike soft offers professional certification in the Windows desktop area. And if you go to the Windows 8 category, you will find Supporting Windows 8.1. And there's a required exam.


It's exam 70-688. Now why am I bringing you here? Because perhaps you are completely uninterested in professional Microsoft certification. You're a network admin, a network engineer, an IT help desk professional. You're in the IT field, and you currently are burdened with attempting to support these Windows 8.1 desktops.


So what you want is guidance on how to do that. And no ma'am, we don't need help right now, thank you very much. So you're interested in the material that this course has to offer. What I'm going to do is I am going to follow an outline that is the skills that will be measured in this particular outline.


It's a really great robust set of skills. The certification knowledge is going to come as a byproduct of this. OK? So we're going to talk about supporting operating system installation in the very next Nugget. Following that Nugget, we'll talk supporting desktop apps.


My goal is to cover everything that the exam might cover, but I also we want to go deeper with you. In fact, there will be two ways in which I will do that. Let me grab my pen, because I want to write a couple of things on screen here for you. The first thing that we're going to do that's going to be really fun is we're going to every now and then have Power Tips.


These Power Tips will be taking the content that Microsoft had planned for me to teach to you and taking it even further. Yeah. Tips really that have been accumulated through me and others that have worked for decades with these Microsoft desktop operating systems.


The other thing that we'll be doing that's lots of fun is Tales from-- if I can spell that right-- the Trenches. So we're going to do Tales from the Trenches that are sometimes horror stories of what could go wrong with these operating systems in production environments and how you can easily fix it.


Now many of you who are interested in this test, so I will be doing plenty of Pop Quizzes. And these Pop Quizzes will help you ensure you know the material and also give you an idea of what actual certification exam questions might be like. Now this course does build upon the information that I covered in the CBT Nuggets course entitled Configuring Windows 8.1.


So you might want to look at this course, but you could certainly start here in the supporting category. Maybe you knew all this information looking at this particular outline. I do want to point out that just as I did in the Configuring Windows 8.1 course , I will end with a Nugget specific to the exam.


So it'll be for us entitled Your 70-688 exam. So if you are interested in certification, that will definitely be a Nugget that you're interested in. Now just as I did in the Configuring Windows 8.1 course, I am indeed going to build you a tracker in Excel.


Yeah, so you will be able to go in and for each of our supporting topics, right it'll say supporting Windows 8.1 obviously, for each of the topics you're going to be able to go in and rate your knowledge level. So if you watch the Install Windows 8.1 Supporting Nugget and there's a topic in there about upgrading and you're like, gosh I am a five on that on a one through five scale, you can enter that in.


You can self-evaluate your knowledge. If you don't even remember what Windows To Go is, you would give yourself a one. Again, if you're using a one through five scale of course. So I'm going to build you this tracker so you can rate your knowledge level as we go throughout these Nuggets.


Let me wrap up this brief course introduction, and I'm going be very brief here because we have an incredible amount of really exciting content to get to. But let me just wrap this up with some tips overall on how you can get the most out of this particular course.


Most students indicate that some of the Nuggets are so action-packed, they contain so much information, they have to really re-watch a particular Nugget maybe even three or four times. They use the tracker that I build for them, and by the way that tracker is available in the Nugget lab files.


OK, so you're going to go to the Nugget Lab area at CBTNuggets.com to get the tracker. It won't be there until I am done with all the videos. And I'm going to be assigning things in the various Nuggets. So they obviously are going to do their assignments.


Finally, most of my students indicate that note taking on the Nuggets, and most like to go ahead and hand write those notes out. Some will do it electronically, but a lot of them love the old fashioned legal pad and pen taking notes as they go through helps them as well.


So you might use all of these tips, maybe you'll just be re-watching and using the tracker and doing your assignments, and you decide not to take notes. That's fine. I just wanted to present these tips. They are kind of the accumulation of tips from my previous students here at CBT Nuggets.


Right. Well, I promised I'd keep this brief, and I'm sure you can see I have. We have amazing content to get to, you and I. I sure hope you found this course introduction Nugget informative, and I'd like to thank you for viewing.

Support Operating System Installation

Support Desktop Apps

Support Windows Store and Cloud Apps

Support Network Connectivity

Support Remote Access

Support Authentication and Authorization

Support Data Storage

Support Data Security

Support OS and Hardware

Support Mobile Devices

Support Client Compliance

Manage Clients by Using Windows Intune

Your 70-688 Exam

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Intermediate 6 hrs 14 videos


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Anthony Sequeira
Nugget trainer since 2012