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This course will be retired in 292 days. If you have questions, please contact us.

Exam 70-664 was retired July 31, 2013. However, this course retains value as a training resource....
Exam 70-664 was retired July 31, 2013. However, this course retains value as a training resource.

This Lync Server video training with Tim Warner covers Microsoft’s versatile enterprise communications technology, including deploying Lync Server 2010, implementing enterprise voice, and more.

Related Area of Expertise:
  • Messaging/Communications

Recommended skills:
  • Experience with Lync Server 2010
  • Experience with complex deployments
  • Familiarity with Windows Server Active Directory 2010

Recommended equipment:
  • Microsoft Lync Server 2010

Related certifications:
  • MCTS: Microsoft Lync Server 2010, Configuration
  • MCITP: Microsoft Lync Server 2010 Administrator

Related job functions:
  • IT professionals
  • Telecommunication professionals

  • Microsoft Lync Server 2010 is hot! This all-in-one enterprise communications solution is a 64-bit enterprise-class Unified Communications (UC) server that runs on Windows Server 2008. This course will cover core features of this platform, including instant messaging; conferencing; integrating with or replacing enterprise voice systems; Microsoft Office integration; and using Lync from mobile apps. You'll also learn how Lync works seamlessly with other Microsoft enterprise server products, including SharePoint Server 2010 and Exchange Server 2010.

    Trainer Timothy Warner guides you through this platform and the powerful communication tools it offers. Internet telephony is a “black art” with which many systems administrators have no knowledge. But by the time you finish this Lync Server 2010 CBT Nuggets training course, you will understand both the rudiments of Voice over IP (VoiP) and Unified Communications (UC) as well as how to install, configure, and troubleshoot Microsoft Lync Server 2010.

    If your goal is to obtain Microsoft Certified Technology Specialist (MCTS) or Microsoft IT Professional (MCITP) certifications, start here. Not looking for a cert? Non-certification-oriented IT professionals can also derive great benefit from this course, saving them hours upon hours of otherwise trial-and-error work, as well as potentially saving their companies tens of thousands of dollars in ensuring a quality Lync rollout.
 show less
1. Course Introduction (29 min)
2. Understanding Lync Server 2010 Architecture (52 min)
3. Deploying Lync Server 2010 (59 min)
4. Enabling Users and Managing the Lync Client (49 min)
5. Managing External User Access (62 min)
6. Implementing Enterprise Voice Part 1 of 2 (62 min)
7. Implementing Enterprise Voice Part 2 of 2 (42 min)
8. Implementing Response Groups (37 min)
9. Administering Call Admission Control (44 min)
10. Using Location Information Services and Enhanced 9-1-1 (43 min)
11. Conferencing in Lync Server 2010 Part 1 of 2 (55 min)
12. Conferencing in Lync Server 2010 Part 2 of 2 (34 min)
13. Implementing a Unified Mailbox with Exchange Server 2010 SP1 UM (40 min)
14. Ensuring Voice Resiliency (47 min)
15. Monitoring and Archiving in Lync Server 2010 (58 min)
16. High Availability and Disaster Recovery in Lync Server 2010 (42 min)
17. Deploying and Managing Clients and Devices (34 min)
18. Patching and Troubleshooting Lync Server 2010 (60 min)
19. Administering Lync Server with PowerShell (53 min)
20. Lync Server 2010 Additional Learning Resources (26 min)

Course Introduction


Hello, and welcome to this CBT Nuggets training course on Microsoft MCTS Exam 70-664: Microsoft Lync Server 2010 Configuring. My name is Tim Warner, and I'm extremely excited and grateful to be your instructor. What will we be covering in this introductory Nugget?


Well first, we're going to answer the question preliminarily, what exactly is Lync Server 2010, and why do I care? Over the past year or two, there's been a lot of hubbub, a lot of industry hubbub, a lot of talk on the street about Lync. However, in my experience, many of these people who hear this hubbub about how wonderful Lync Server is don't really understand what the product is specifically.


And there's a fact to that that Microsoft has a tendency to over-complicate products. And I'm going to tease apart the various Lync components for you, such that by the end of this Nugget you'll understand exactly how the product works. We'll then look at how I organized the training, and I'll provide you with some practical tips and tricks on how you can approach this training course for maximum impact with minimum time.


Many of you are interested in pursuing the MCTS or MCITP credential in Lync Server 2010. Yet, others I understand don't care so much about certification, but instead they simply need to know how to administer Lync Server. Perhaps you're tasked at your job with rolling out Lync and you have no idea where to begin.


Well, you're in good hands in this training course, friends. Finally we're going to revisit the subject of certification and understand how this particular cert exam fits into Microsoft's overall certification portfolio. Again, very recently in 2012, Microsoft has changed their playing field with regard to their IT pro certifications, so I want to make you fully aware of what's going on and bring you completely up to date.


What is Microsoft Lync server 2010? Lync Server 2010 is a Microsoft Enterprise server product that gives us Enterprise real-time communications. Real-time communications means that person A and person B are communicating with each other simultaneously.


Traditionally in a business environment, you have asynchronous communication, typically via email in which person A sends a message to person B, has no idea when or if the person read the message. And then maybe just maybe, the person sends a reply and the communication goes that way.


Some organizations over the years have adopted instant messaging solutions. The worst case scenario is to use a public IM infrastructure, like AOL Instant Messenger, that gives synchronous communications where two people can be online at the same time and communicate using their keyboards, maybe send files back and forth.


Now, what's the problem with that? Well, the problem is if we're using a public instant messaging infrastructure, than we, the business, do not own that infrastructure. We can't audit the chats. We can't protect the chats with. security. We can't govern acceptable use, saying don't talk about this, talk about that.


Many businesses thrive on and survive on their own intellectual property. So we can't be using public IM. Another thing businesses do a lot nowadays is use online conferencing, services GoToMeeting and WebEx, where individuals can get together in a virtual electronic room, communicate with each other on a teleconference, share files, do whiteboarding, share desktops, that kind of stuff.


Yet again, when we're relying upon a third-party service, we do not own that infrastructure. We also have again, integrated with third-party products, like WebEx, GoToMeeting and Skype. We have the notion of video conferencing. I remember not too many years ago the idea of a video phone call seemed like the Jetsons.


It seemed like science fiction. Nowadays it's almost trivially easy with FaceTime on the iOS platform and Skype as I said. Microsoft now owns Skype, by the way, in case you didn't know. The notion of doing long distance video chats is, as I said, a yawn.


It's something that kids nowadays take for granted. Once again, I'm sounding like a broken record. Skype and other services, although Skype now is a Microsoft product as I said. Unless you own the infrastructure, you can't protect it. So all those are examples of real-time communications.


And also a buzz word that you'll hear a lot over the course of this training is unified communications, or UC. The idea is that we can unify all of these different ways of synchronous and asynchronous communications with the advantage with Lync that we own the entire infrastructure.


You see the main features of Microsoft Lync Server 2010 are things like instant message, voice and video calling, audio/video conferencing, a technology called presence. Presence simply means that user A can see if user B is online. Again, with stuff like Facebook, it's simply assumed that we know presence status.


But in a business world, it's been around longer, but it really hasn't been trusted so much. Now with Lync Server 2010, we have a very robust and reliable presence engine. We also have the ability in Lync server 2010 to replace your business phone system, your PBX, or Private Branch Exchange.


We'll talk more about that later. We can also put Lync server as not only a private phone replacement, but we can put Lync directly into the Public Switched Telephone Network, or PSTN. Lync actually works with or without your existing PBX system. That's an attractive feature that many businesses have.


Because historically, the way private branch exchanges work is they're completely separate from your data infrastructure. You have your data infrastructure that has everybody's information, their email, their files, their online profiling, all of that stuff is stored in Active Directory, SharePoint Server, et cetera.


And then your telco system, with your PBX and voicemail is completely separate. And even more importantly, requires a separate bill with your telco provider, with your external circuits. Generally ISDN pre-lines that go out into the public switched telephone network.


Imagine with Lync using a technology called Session Initiation Protocol, SIP Trunking. You can get rid of all the PBX, voicemail systems, that extra charge for your pre-lines, keep everything on your data side, integrate your telco with your SharePoint and your user profiling information, and then go directly out onto the internet with your telephony using SIP.


Isn't that amazing? Technology has come such a long way. It really has. Now, Lync Server is not the only product out there doing this. There is competition that you should be aware of. Products that you'll want to compare with Lync if you are, in fact, planning a purchase of a unified communications platform are products like a Avaya Aura, Cisco Unified Presence Server, IBM Lotus Sametime, and then there's Microsoft's own Skype as a much smaller desktop video conferencing/video chat tool; Jabber, WebEx, GoToMeeting, et cetera.


So there's quite a bit of competition in this space and that's another reason why Lync is getting so much play in the last few years. Because this notion of unified communications is not going anywhere, it's going to do nothing but continue to grow over time as a matter of fact.


Let's have an abbreviated look at Lync product history, because this speaks to what I said in the introductory slide of this Nugget, that Lync tends to confuse more people than it enlightens, at least on the front end. Part of that is Microsoft's proclivity toward renaming and re-branding their products.


Sometimes they can change a product so many times over the years that after 5, 10 years, there is no public knowledge really, that the one product turned in or morphed into the other. Lync actually dates back all the way to 2000 or so, believe it or not, when in Microsoft Exchange Server 2000 there was an add-in called the Exchange Instant Messenger Service.


Now, around 2000 and the late '90s, online chat, the web-based chat rooms, as well as your chat clients, like AOL Instant Messenger-- one that I used a lot at the time was called ICQ. Frankly, I don't even know if that's still around anymore. But instant messaging in the public sphere was pretty darn popular.


Microsoft saw that perhaps there was business use to IM, so that's where they added the clunky, not very integrated instant messenger service. The good news is Microsoft never dropped the ball in terms of unified communications. Live Communications Server 2003 gave us enterprise-class instant messaging.


That's really what this version of the product was known for. Live Communications server 2003 is typically known by its fans as LCS 2003. A couple years later in 2005, LCS 2005 give us out not only instant messaging, but presence. And what was particularly cool about this is integration with the SharePoint product and the nascent beginnings of presence integration with Microsoft Office, in particular Outlook client, gave businesses the ability to see, as I said earlier, somebody's online state.


OK, I want to reach out to Jane and ask her a question about this project I'm working on. Let me see if she's online. Yes, she is. So maybe I can hit her via IM, or I go ahead with this email, or I'll give her a call. Again, those were separate tools, separate procedures-- instant message, email, telephone.


And as we said earlier, at this point we're not doing enterprise voice, so your telco is still using the separate PBX system. But still, it's better than nothing. Now, Office Communications Server, a re-brand from LCS 2007. This is known by industry folks as OCS 2007.


It gives us deeper integration with the Office client suite, gives us web conferencing, and finally a start at enterprise voice, which refers to IP telephony and starts to get to the point where you're replacing your private branch exchange. You couldn't do it with OCS 2007, but you could at least integrate, albeit clunkily, with your private branch exchange system in your business.


Finally, we're up to current day with Lync Server 2010, quite a history as you see. And some folks, believe it or not-- maybe you believed this up until you saw this whiteboard slide-- thought that Lync was the very first entree on Microsoft's part into unified communications.


I don't think so. Another potential point of confusion with Lync are all the various and sundry components in a Lync infrastructure. And I want to clear that up for you right now. Lync Server 2010 refers to the enterprise server product. This is the skill set that we're concerned with in this training-- installing, configuring, managing, and troubleshooting Lync.


Now, what can be confusing is that you'll see references in the literature to Microsoft Lync 2010. And some people assume that we're talking about the server product, but really we're talking about the client product. Now, Lync is obviously a client server real-time communications platform.


And the desktop client is required for full-featured client access into-- you guessed it-- your Lync server. And Microsoft has done an amazing job at making that client as ubiquitous as possible. This is another reason why Lync is so darn popular. We can download and install Lync 2010 client for Windows, obviously.


But we can also do Mac OS X desktop, as well as various mobile platforms. Microsoft has developed Lync 2010 client apps for iOS-- in other words, iPhone and iPad-- Google Android, and Windows Phone 7. Although Microsoft roundly ignores Linux, there are folks out there developing Lync client functionality for Lync Server 2010.


The Pidgen, P-I-D-G-E-N, framework in Linux has a plug-in called SIPE. SIPE, of course, is a play on SIP, which means Session Initiation Protocol. The SIPE project for Linux works pretty well with OCS, not quite there with Lync Server 2010. But if you are a Linux person, you're interested in integrating with Lync Server 2010, you'll want to check that out.


So that's what's going on on the client side. There's web browser access to Lync Server as well. But definitely for your exam success and for full client functionality, you're going to want to run an official Lync client to get to all the good Lync presence features and real-time communication features.


So that's software. On the hardware side of things, you want to be aware of the Lync Qualification Program. If you're tasked with rolling out Lync in your enterprise business, whether that enterprise business is 5 people or 50,000, you'll definitely want to base your purchasing decisions on hardware that's been qualified or vetted for compatibility with Lync.


And what happens with this is that hardware OEMs, or Original Equipment Manufacturers, submit their product to Microsoft. Microsoft runs a battery of compatibility tests against Lync 2010. And the idea is at the end of that process if you pass, you can badge your product as you see over here, Qualified for Microsoft Lync.


Now, that's a win-win situation for both the OEM and Microsoft. The OEM has the advantage or the prestige of being able to brand their product in this way. That gives us, the customer, some satisfaction that we can just plug this in and it will just work with Lync.


And of course, it's a boon for Microsoft because they wind up selling more Lync. The Lync Qualification Program has quite a few categories to it, actually. We can look at IP desk phones, meeting room devices, like conference phones, audio/video devices like USB headsets and webcams, and a hardware appliance called a Survivable Branch Appliance.


These are also called SBAs. We'll learn more about these later. These are simply Windows Server 2008 R2 hardened appliances that can be used in branch offices to keep your users in Lync if the WAN connection is severed between that branch office and the main office.


I want to talk to you just a little bit more deeply on the subject of unified communications in Lync Server 2010. Let's look at this first bullet point, what I call dreams come true. It wasn't that long ago that cell phones weren't around. Do you go back far enough for instance, where pay phones were how you placed a call?


It seems inconceivable now. Now that we have cell phones, they follow us. We've got a cell phone in our pocket and we can reach anybody we need to just by pulling out that phone. We can receive a call from someone on the other side of the Earth who knows our cellphone number.


It's just amazing that we take that for granted nowadays. Also, we have things like Skype. To give a personal example, my wife and I have a two-year-old daughter named Zoe, and Zoe is awfully attached to her grandparents who live 875 miles away in Syracuse, New York.


My grandparents are nuts about Zoe too, obviously. They're able to have a relationship not only because we travel up there physically a few times a year, but also because we make regular use of video chat, like Skype, where we can see each other and communicate with each other in real time.


Again, we take that for granted nowadays. And then another example, in my day job I work as part of a virtual team in which all of the team members are spread all over the United States and the world. We get together regularly to collaborate using tools like WebEx, where we can join a teleconference, share desktops, do whiteboarding, exchange files, and even save the teleconference for archival purposes later.


All of this stuff forms the basis of a unified communications platform. With Lync Server 2010, users aren't tied to a single comm device. That would be, if I were to use the term "weakness." Maybe I'll say inconvenience. The inconvenience of this dreams come true business is that we don't have any natural connection between our cell phone, our Skype setup, and a WebEx corporate account.


With Lync however, all that stuff is under one roof and you're not tied to a single ID number, like a cell phone number. Instead, you use your Active Directory log-on credentials. So the idea is wherever you are in the world, you can place and receive calls through your Lync infrastructure just by using your user ID.


You're no longer tied to a single desk phone that happens to be in a physical cubicle or office in a physical location on Earth. So as I said, I'm just repeating that down here. We log into that device. It could be our Lync client on our iPhone. It could be logging into our desktop PC.


It could be an IP phone and we'll have transparent access to presence, voice, text, video, as well as file exchange. The presence issue allows us to know who's available when. And not only that, we can determine which format, which communication format is most appropriate.


For instance, we might notice through Lync presence states that our colleague is in the office, but is currently on the phone. So we won't bother that person by ringing their phone. We'll instead send them an IM, or perhaps even an email message. How is this training organized?


Well, this course is aligned to every 70-664 MCTS exam objective. Because I'm not only a technical trainer but I am an IT certification item writer and test taker myself, I know how important it is when I study for a test that any study materials I select cover every objective, and that's the case.


Now, one thing that's different between this particular CBT Nuggets course and every other one I've done-- and I've done quite a few over the years-- is that I've reorganized the exam objectives for both logic and learnability. What I have to finally conclude after years of beating my head against the wall-- and this is just me being completely honest with you, friends-- is that exam blueprints that you find at the vendor's site tend to not make a lot of sense pedagogically.


Pedagogically refers to educationally, or from a teaching/learning standpoint. I wonder when vendors like Microsoft put exam objectives together, did they just basically start with index cards with an objective on each one, put the cards in a stack, throw them up in the air, and then pick them up off the ground randomly and that's how they order the outline?


Sometimes it seems that way. I know that sounds cynical. But the bottom line, friends, is I want to organize, and I have organized the content in this course to be logical, not just to simply match the blueprint line item by line item, but such that it makes sense.


And with a topic like Lync that's so darn complicated, it's especially important that we do this, I think. Now, for those of you who are going to pass this exam-- and I know you will pass it-- I want to share with you Warner's three-step exam prep system.


Nothing really new here, this is just culled from my own experience being in the industry and passing hundreds and hundreds of certification exams. The three legs of the stool or sides of the triangle, whatever you want to say, are theory, practice, and review.


And CBT Nuggets can fill the void on all three of these. First, we have the theoretical information. This is where you're getting directly from the whiteboard part of the Nugget all of your relevant vocabulary. And as we go through the course-- I'll just jump down to the bottom here-- we're going to be building knowledge sequentially.


So our skill set can be represented by this triangle where we start off, perhaps, with not much knowledge. But of course, as we move along, we get more and more. I tend to cross-reference Nuggets in either direction. Predominantly though, I work backward, such that in later Nuggets we take for granted and maybe do nutshell reviews of concepts that we covered earlier in the course.


For that reason, I suggest that you watch the Nuggets in order, even if you have previous experience with Lync. Because I tell you with certification exams, sometimes those questions can be squirrelly. And I've seen people walk into a cert exam with tons of industry experience on a technology, yet they still fail the exam because they're not sure.


They went into the exam unsure of how Microsoft or the vendor was going to ask about that technology. Step two is practice. Now, the theory is good as far as head knowledge goes. But if you're going to work as a Lync administrator in the real world, you have to actually know how the stuff works.


How to accomplish tasks, how to actually do your pre-installation, installation of Lync. How to publish a topology, for instance. How to enable enterprise voice for users. To that end, there's a variety of things you could do. What I would recommend is to download evaluation versions of Windows Server, of Lync, of Exchange, all of the necessary enterprise software that we'll be using in this training.


You can download 180-day evals for free, and then run them inside of one or more virtual machines. So with a net investment of zero, you can build a really nice practice lab with only one fairly powerful hardware computer. I really like the Oracle VirtualBox Desktop Virtualization Software.


If you can put together a virtualization server using Hyper-V Server or VMware, more power to you. But you can get by just fine with two or three VirtualBox-based virtual machines running eval software. Microsoft TechNet also makes available Virtual Labs on Lync 2010.


These are 90-minute time blocks where you create terminal services connection to one or more virtual machines in Microsoft's environment and you can work through various lab scenarios. That's another nice way to get your hands on the technology. Third step is review.


This speaks of the Microsoft answer. I always say tongue in cheek to my students, there's the real world answer to a Microsoft problem, and then there's the Microsoft answer to a Microsoft problem. You want to make sure you've drilled yourself so that you're comfortable with computer-based testing, you're familiar with how Microsoft asks questions, and all of those gotchas.


So this is where practice exam software comes to play. If you're a CBT Nugget subscriber, you have available access through your web browser to tons of practice exam software from Kaplan SelfTest and Transcender. And I, myself, used to write for Transcender back in the good old days, so I can vouch for their veracity as far as being a worthwhile exams simulation for you.


Let's complete this introductory Nugget by discussing the 70-664 certification exam and how it fits into the larger schema of Microsoft IT pro certifications. Now, when you pass-- and again, that's when, not if-- you pass 664, this will grant you the Microsoft Certified Technology Specialist, or MCTS credential.


The MCTS is the basic competency title in the IT pro world, at least as far as Microsoft is concerned. It supplants what used to be called the MCP, or Microsoft Certified Professional. As you'll see, because we're going to jump out onto the web in just a moment, there are MCTSes for many, many Microsoft technologies.


You can gather them like jigsaw puzzle pieces if you want to. Now, if you'd like to form a more cohesive picture of your skill set, you want to pass 665, which gives you the mid-tier credential, Microsoft Certified IT Pro, MCITP. This supplants what used to be called the Microsoft Certified Systems Engineer.


This was the golden Windows credential in Windows Server technologies. And a few years ago, Microsoft changed their schema and made their IT pro credentials all follow this two-tier model where you have a baseline technology specialist, and then you could pass a pro-level exam to earn an ITP.


It could be in SQL Server. It could be in SharePoint Server, Exchange Server, and there's an MTICP in Lync Server 2010. Now, here's the caveat, or the thing to just keep one eye on, one wary eye on, over time. Microsoft is rebooting the MCSE, if you can believe it.


They're bringing it back. They understand that the MCITP has never really caught on in the industry. Hiring managers still are hung up on this acronym here. So we'll go out onto the web and investigate that in just a moment. But for now I want to say that for your exam registration information, Microsoft has partnered exclusively with Prometric.


You might have taken exams with other vendors using Pearson VUE. Pearson VUE and Prometric are the two main IT exam registrars. They're both identical in terms of how much they charge for tests and all that. Some vendors though, partner with one. Microsoft, unfortunately, is one whose partnered exclusively with Prometric.


It's just a way of life. The exams are going to cost you $150 per attempt. You'll want to keep on the lookout for voucher codes, discount codes. And in particular, a promotion that Microsoft has had on and off for many years called the second shot. And the way this works is you register and pay for your first voucher through the Second Shot Program.


And if you do not pass the test on your first attempt, they give you a free voucher for a second shot on that test. So that effectively lowers the cost of the exam to $75. And if you pass it on the first try, you're still just paying the $150. So it's really quite an ingenious promotion.


Now, I mentioned that the MCITP is a mid-tier credential. There's actually a top-tier called Microsoft Certified Master, and there is an MCM in Lync Server 2010. This is meant to be a general comparison to a top-tier credential like the CCIE in the Cisco world, where you actually have to prepare a presentation for Microsoft and pass practical tests.


And it's a very complicated and expensive credential. It's far beyond our scope. But actually, why don't we, as I said, hop out onto the web and I'll introduce you to the Microsoft Learning Website? It's really a site you need to be familiar with anyway.


So this is microsoft.com/learning. It's the Microsoft Learning Website. And you'll see we have a badge right there on the front page that points to the new MCSE. And not to get into this too big, but it's something you should be aware of, cloud-based computing, cloud computing being such a hot technology nowadays.


Microsoft has reinvented the MCSE for the cloud. And you see that there's an MCSE in desktop infrastructure, server infrastructure, what Microsoft calls the private cloud, and then SQL Server. That's very different from the original MCSE that dealt with Windows Server technologies, but just so you know what's up with that.


Now, if we come to the top navigation bar under Certification, and then over to By Product/Technology, we see an entry for Lync Server & OCS. We know what OCS stands for now. And they have the tabs divided by level, MCTS, ITP, and Advanced Certifications.


If we go to TS, there we see a link for our exam, exam 664. If we navigate to the skills measured tab, this gives us what we call the exam blueprint. These are the skills that you'll have under your belt by the time you complete this training. The MCITP level, this is the Lync Server Administrator credential.


You have to pass one more test for that, the pro-level administrator test. And then as I said, Advanced Certification is the Microsoft Certified Master. You have to verify that you have at least two years or more of hands-on experience with OCS 2007, that you've spent time with Lync Server 2010, and then there's several exam requirements, et cetera.


Like I said, I'm just pointing that to you for grins. If you're looking for that to be your certification endpoint, rest assured that what we're doing in this Nugget series is going to help you along that way significantly. Course introduction review.


In this introductory Nugget, you learned what Microsoft Lync Server 2010 is, what all the hubbub is about. And I hope you've built quite a bit of excitement in terms of learning the skill set, because it is very exciting, quite honestly. And it's going to make you a very potentially lucrative IT professional or valuable IT professional having this skill set under your belt.


You know how the training's organized and you have some best practice suggestions, not only for working through the training but you also have some nice tips and tricks for passing the 664 exam. You understand how that fits into the Microsoft certification portfolio.


And I hope at this point you have a very clear idea of where you're headed with this training and with Lync administration in general. So put on your thinking caps, we're going to have a lot of fun. We're going to do some deep thinking, some deep learning, and let's get it done.


I hope that this has been informative for you, and I'd like to thank you for viewing.

Understanding Lync Server 2010 Architecture

Deploying Lync Server 2010

Enabling Users and Managing the Lync Client

Managing External User Access

Implementing Enterprise Voice Part 1 of 2

Implementing Enterprise Voice Part 2 of 2

Implementing Response Groups

Administering Call Admission Control

Using Location Information Services and Enhanced 9-1-1

Conferencing in Lync Server 2010 Part 1 of 2

Conferencing in Lync Server 2010 Part 2 of 2

Implementing a Unified Mailbox with Exchange Server 2010 SP1 UM

Ensuring Voice Resiliency

Monitoring and Archiving in Lync Server 2010

High Availability and Disaster Recovery in Lync Server 2010

Deploying and Managing Clients and Devices

Patching and Troubleshooting Lync Server 2010

Administering Lync Server with PowerShell

Lync Server 2010 Additional Learning Resources

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Intermediate 16 hrs 20 videos


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