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Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians

This course will be retired in 294 days. If you have questions, please contact us.

Exam 70-622 was retired July 31, 2013. However, this course retains value as a training resource.

Exam 70-622 was retired July 31, 2013. However, this course retains value as a training resource.

This video training with James Conrad covers Windows Vista support, including deploying, group policies, and networking.

Recommended skills:
  • Experience with Windows Vista in medium- to large-sized enterprise situations
  • Familiarity with previous versions of Windows and Windows servers
  • 2-3 years as a lead desktop support technician

Recommended equipment:
  • Microsoft Windows Vista

Related certifications:
  • Microsoft Certified IT Professional (MCITP): Enterprise Support Technician

Related job functions:
  • Desktop support technicians
  • IT professionals

Do you provide help desk support for desktop client operating systems or supervise those who provide that support? If so, here's the Vista training you've been looking for.

You'll learn how to fully administer a Windows Vista computer, including deployment, desktop management, security configuration, application control and troubleshooting.

James' training is mapped to Microsoft's MCITP 70-622 Vista certification exam. Passing this exam tells employers that you know how to deploy and support Vista's desktop client operating system.

All trademarks and copyrights are the property of their respective holders.
 show less
1. Intro (5 min)
2. Deployment Part 1: Preparing for Deployment (26 min)
3. Deployment Part 2: Migrating User Settings (43 min)
4. Deployment Part 3: Deploying a Custom Image (58 min)
5. Deployment Part 4: Selecting an Appropriate Deployment Method (41 min)
6. Deployment Part 5: Troubleshoot Deployment Issues - User Profiles (50 min)
7. Application Compatibility (42 min)
8. Group Policy Part 1: Policy Basics (41 min)
9. Group Policy Part 2: Group Policy Settings (41 min)
10. Group Policy Part 3: Advanced GPO (24 min)
11. Group Policy Part 4: Troubleshooting Tools (28 min)
12. Securing Internet Explorer 7+ (34 min)
13. Supporting Applications (34 min)
14. Applying Security Patches and Updates (26 min)
15. Software Restrictions (12 min)
16. Windows Defender (28 min)
17. Network Security: IPSec (39 min)
18. Network Security: Windows Firewall (21 min)
19. Authentication and Resources (26 min)
20. Encryption and Certificates (31 min)
21. Event Forwarding (20 min)
22. Performance and Scheduled Tasks (35 min)
23. Networking Part 1 (46 min)
24. Networking Part 2 (47 min)

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14 hrs 24 videos

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James Conrad
Nugget trainer since 2003