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Troubleshooting Cisco Unified Communications Systems

This course will be retired in 306 days. If you have questions, please contact us.

Note: Cisco retired its 642-426 exam on March 1, 2011. However, this training retains considerable value as an IT resource.

Are you ready for a training rocket ride? Then hang on while ace trainer Jeremy Cioara brings you the entire range of voice topics. In no time, you'll be mending most of the common voice problems you're likely to encounter.

This training is a "best-of" course that combines all the other VoIP course into one. Jeremy provides you with practical scenarios demonstrating real world problems and solutions. He also demonstrates troubleshooting in both CallManager 4 (the Windows version) and 6 (the Linux version). Plus, he explains many concepts that fill in the gaps if you don't have experience with some of the prerequisite information.

This course maps to Cisco CCVP certification exam 642-426 TUC.

All trademarks and copyrights are the property of their respective holders....
Note: Cisco retired its 642-426 exam on March 1, 2011. However, this training retains considerable value as an IT resource.

Are you ready for a training rocket ride? Then hang on while ace trainer Jeremy Cioara brings you the entire range of voice topics. In no time, you'll be mending most of the common voice problems you're likely to encounter.

This training is a "best-of" course that combines all the other VoIP course into one. Jeremy provides you with practical scenarios demonstrating real world problems and solutions. He also demonstrates troubleshooting in both CallManager 4 (the Windows version) and 6 (the Linux version). Plus, he explains many concepts that fill in the gaps if you don't have experience with some of the prerequisite information.

This course maps to Cisco CCVP certification exam 642-426 TUC.

All trademarks and copyrights are the property of their respective holders.
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1. IP Telephony: Cisco Certification and Getting the Most from this Course (23 min)
2. Foundations: Troubleshooting Cisco Voice (35 min)
3. Foundations: Gathering Troubleshooting Information (35 min)
4. Foundations: Gathering Troubleshooting Information, Part 2 (37 min)
5. CCM Troubleshooting: Endpoint registration (35 min)
6. CCM Troubleshooting: Server operation (23 min)
7. CCM Troubleshooting: Security Issues (30 min)
8. CCM Troubleshooting: Security Issues, Part 2 (23 min)
9. CCM Troubleshooting: Database Replication (33 min)
10. CCM Troubleshooting: LDAP Replication (34 min)
11. CCM Troubleshooting: Gateway Communication (40 min)
12. CCM Troubleshooting: Call Failures (42 min)
13. CCM Troubleshooting: Call Failures, Part 2 (33 min)
14. CCM Troubleshooting: Call Failures, Part 3 (43 min)
15. CCM Troubleshooting: Call Routing (24 min)
16. CCM Troubleshooting: Gatekeeper Communication (37 min)
17. Network Troubleshooting: Voice Quality Issues (48 min)
18. Cisco Unity: Integration Issues (47 min)
19. Resources: CTI and Media Resource Troubleshooting (33 min)
20. A Final Word: TUC Certification Prep (5 min)

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11 hrs 20 videos

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Jeremy Cioara
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